Wednesday, September 26, 2012

For Oct 3

Post progress reports
Post research themes, client feedback
Read 6,7,8

Wednesday, September 19, 2012

Progress Critique Details

Structure (present in this order)

  • Introduce yourself
  • Echo the business goals of For Paws
  • Competitor Analysis - answer: who's your competition
  • Research Summary - answer: what did you do? who did you talk to?
  • Persona - answer: who are you designing for?
  • What do YOU think they must do to be successful?
  • What are their opportunities?
  • What should differentiate them from others?

  • Site Diagram - answer: how should the site content be organized?
  • Wireframes - answer: how should the page content be organized?

Meeting expectations....
  • Include above presentation content
  • Be ready and on time
  • Have presentation cued up and ready to go
  • Show your strategy
  • Show that you are smart
  • No sleeping, dozing, texting, checking email, working on your presentation while others are presenting
Groups who want A's....
  • Utilize topics from class/readings
  • Reference findings from research and class exercises
  • Act and speak as a team
  • Spread out speaking points
  • Manage their time appropriately

Sept 19

6:00 - 6:20 Research Updates, Competitive Analysis
6:20-6:45 Expectations for Next week's Progress Critique
6:45-rest Information Architecture In Class Exercise
  1. Inventory your content: What do you have already? What do you need?
  2. Establish a hierarchical outline of your content and create a controlled vocabulary so the major content, site structure, and navigation elements are always identified consistently;
  3. Chunking: Divide your content into logical units with a consistent modular structure;
  4. Draw diagrams that show the site structure and rough outlines of pages with a list of core navigation links; and
  5. Analyze your system by testing the organization interactively with real users; revise as needed.

Wednesday, September 12, 2012

Usability Testing


  • "Think aloud"
  • "Act as if I'm not the designer"
  • "You can't be wrong"

  • Intranet savvyness?
  • What do you use the intranet for? (purchasing, research, games, etc.)
  • What's the purpose of the site?
  • What do you think you can do first?

  • Would you reccommend this site?
  • How many people do you think made this site?


Reading & Video Response # 3

1. How was the usability test organized from how you can recall? - doesn't have to be perfect. (bullet-out the basic steps)
2. Name 3 differences this has to an traditional interview
3. When do you think is the best time to conduct a test like this? A. Before the site was built, B. After the site was built.
4. How many of these tests are necessary to understand how effective a web site is? (you can't be wrong, just interested in your guess)

5. What's the purpose of the 10 Heuristics?

Sept 12

6:00 - 6:15- Go over last weeks Response
6:15 - 6:45 - Review your charters, how's research coming?

6:45 - 7:15 - New Reading Response
7:15 - 7:30 Break
7:30 - rest Usability & Heuristics & Wireframe exercise

Next week, read, chapters 3,4,5.
Bring content
Work on research

Wednesday, September 5, 2012

Affinity Diagram Results

Project Charter

Business Goals
Number one choice for bed bug detection; Top of Google list
Reach a wider audience
Make money

Web site Goals
Grab attention, deliver information
Consider other other services
Easy to navigate to answer questions

Users Tasks- Things they want to accomplish
Basic Information - Contact Info
What is the cost? Why would people pay this much? What's the value? How available?
Scheduling an Appointment

Prevent folks from going to many places; cost comparisons

All ages - over 18-75
Women - Mothers - People with resposibility
Some Men
Go once compare and then come back
Off campus Landlords
Office Managers
Potentially Hotels
Call Centers

Reading Response #2

How is accessing information on mobile devices different than the web?

What mobile device capabilities could benefit Four Paws?

Participatory Design Research

Started in Scandinavia in the 70's
Empowering workers


  • Design Activities - When?
  • Representation - How?
  • Recipients - Who?
  • Content - What?


Affinity Diagram
The affinity diagram is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations.


Today's Problem Statement:
What's 12 of the most important things this Four Paws should consider in using digital media (web & mobile)?

  • Each group writes on a sticky note
  • place sticky notes on bigger sticky note
  • As a class we'll group them

Tuesday, September 4, 2012

September 5

6-6:30 Go over last week's response/ Draft Charter together
6:30-6:45 Reading Response #2
6:45-7:30 Mobile first discussion/ Four Paws
7:30-7:45 Break
7:45-8:15 Review Research Plans
8:15-9:15 Participatory Research - Affinity Diagram

Next Week: Watch Usability Video & Read 10 Heuristics (See Course Outline)
Post Charter for Web & Mobile - Outlining: Business Goals, Goals for web site, Goals for mobile, Key Task for web site, Key Tasks for mobile, Audiences for web and audiences for mobile

Saturday, September 1, 2012

Bed Bug App

What's the purpose?