http://www.servicedesigntools.org/
Started in Scandinavia in the 70's
Empowering workers
Consider
- Design Activities - When?
- Representation - How?
- Recipients - Who?
- Content - What?
IN CLASS
Affinity Diagram
http://www.servicedesigntools.org/tools/23
http://www.mindtools.com/pages/article/newTMC_86.htm
The affinity diagram is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations.
RANDOM IDEAS > GROUPED IDEAS
Today's Problem Statement:
What's 12 of the most important things this Four Paws should consider in using digital media (web & mobile)?
- Each group writes on a sticky note
- place sticky notes on bigger sticky note
- As a class we'll group them
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